Help Center

Shopping Help & Policies

This checklist highlights the key store information customers (and customers) expect to find quickly. All links below are public and should stay accurate and up-to-date.

Store & Contact

Business name: Nofba
Email: support@nofba.co.ke
Phone: 0799 177 061
Address: Taveta Road, Nairobi
Contact page: Contact

Policies

Shipping Policy (delivery timeframes and any fees)
Return Policy (returns, refunds, and eligibility)
Payment Policy (accepted payment methods)
Terms of Service
Privacy Policy

Orders & Transparency

Every product page displays clear price in KES and stock status.
Checkout shows a full order summary before confirmation.
Order tracking is available via Track Order.

Security

HTTPS is enforced site-wide for customer safety.
Private pages (cart/checkout/account/track order) are not intended for search indexing.

Note: Product identifiers like GTIN/MPN are shown only when provided by the manufacturer. We don’t invent identifiers.